Terms & Conditions

Introduction.

These terms and conditions present the terms and conditions between you, the customer, and The Landscape Library (TLL) (“us”, “we”), governing the use of our website and our downloadable digital products. Your use of our website, and purchase download and use of our projects, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download, or use any of our products.

License of Use

Your purchase of our products constitutes our granting to you of a non-sublicensable or non-transferable license to download, access and use the product for your own personal use.  You agree that under no circumstance shall you copy, re-sell or share our products to any third party.  You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.

Intellectual Property

You agree that under no circumstance, where the product has been modified or not, shall you have or attempt to claim ownership of any intellectual property rights or copyright the products.

Return Policy

All purchases are final, and The Landscape Library (TLL) will not issue refunds due to the condition of the file format, a digital product*. If you have received files that are corrupt, damaged, or misrepresented, please contact us at contact@thelandscapelibrary.com with the title “Broken and Needs Fix” within 7 days of the purchase. If the problem persists, refunds will be analyzed on “per basis” and in return, the refund will be store credit to The Landscape Library Shop.

Shipping

All files are digital downloads* and will be available immediately upon purchase in a zipped folder*.  Customers have 24 hours to download the link from time of purchase before link expires. If customer fails to download the link within 24 hours, please email jordan@jordanfelber.nyc to access your files.

Pricing

We accept all major credit cards and PayPal.  All payments must be made in the shop page on the website and are processed by Stripe, a PCI-certified payment system.  When an order has been paid a confirmation of the order will be sent to you email.  Review the confirmation email to ensure all information and final payment is correct.  If there is an issue with the order, please email contact@thelandscapelibrary.com

Definitions

  1. *Digital Product: are intangible items that exist in digital form such as files types to be accessed by electronic devices like computers, smartphones, laptops.
  2. *Digital Downloads: the digital transfer of files into a electronic device to be access by electronic devices like computers, smartphones, laptops.
  3. *Zipped Folder: compressed files stored in a folder to be access by electronic devices like computers, smartphones, and laptops.  Zipped folders typically combine several files into a singular folder to share a group of files more easily.  To access the zipped folder, customer must Unzip files or digital products will open as “Read-Only”.